Events

An interactive skill based workshop. Customer loyalty provides the context for a sequence of professional communication skills. The workshop examines how to create positive first impressions in person, over the phone and by email. This is followed by practicing the asking and listening skills necessary to get a clear, complete and mutual understanding of customer needs and concerns. We then look at providing solutions, addressing concerns and closing the conversation with clear commitments.

Understanding Feed Production Designed for production staff within feed manufacturing to widen their knowledge on processes and challenges in food quality, safety, raw materials, equipment and data.

Sustainability as a concept is used and abused in many contexts while carbon mapping and carbon footprints are increasingly being discussed as possible metrics of agricultural supply chains. This program is designed to provide clarity in the understanding of these principles, why they are of increasing importance and how they might improve business performance. What is the link to nutrition? What are the practicalities of carbon mapping for the supply chain?

BCFTA Online 60 Minutes - Mental Health Course Understanding Common Mental Health Issues - a bite-size introduction to mental health and the factors, which influence it, ensuring you have the essential knowledge to start building your wellbeing toolkit.

Nutrition & Health of Livestock To broaden knowledge of nutritional principles of ruminants and monogastric farm animals. Learn about the digestion of nutrients and how the feed advisor can influence health, growth, reproduction and lactation. Offers the opportunity for discussion and real-life experiences.

Netherlands – 3 day residential Advanced Feed Production: Netherlands Raw Materials, quality, mixing, process and feed safety, labelling, energy management, liquids, pelleting, steam, dies/ rolls, cooling, finished product testing.

Understanding Traders Technical Analysis and using advanced techniques The course will delve deeply into explaining why professionals use technical analysis to trade and analyse any financial market to give a solid foundation on how to begin using technical analysis and pitfalls to avoid.  Attendees will use the primary and secondary techniques for chart analysis, setting the correct learning path to becoming a successful analyst or trader. Practical experience will be given in applying techniques to reinforce knowledge & increase confidence.